DELIVERY AND SHIPPING
Thank you for choosing GLOBAL HYDRAULICS LIMITED. We are committed to providing safe, efficient, and reliable logistics and delivery services to our global customers. This shipping policy applies to all products purchased through this website.
I. Shipping Location
All orders are shipped from the United Kingdom.
II. Order Processing Time
Under normal circumstances, orders will be processed and shipped within 1–3 business days after payment confirmation.
Order processing time may be extended on weekends, UK public holidays, and during special promotions.
Shipping times may be delayed due to inventory adjustments, product customization, or force majeure events. We will notify customers promptly.
III. Delivery Area
We offer international shipping services to the USA, Canada, the UK, Europe, Australia, and most other countries and regions.
Delivery to some remote areas or countries with logistical restrictions may be temporarily unavailable. We will contact you promptly if delivery is not possible.
IV. Logistics Partners
To ensure safe and timely delivery of your orders, we will select suitable international logistics service providers based on the type of goods, weight, destination, and transit time. These include, but are not limited to:
DHL Express
UPS
FedEx
TNT
Royal Mail
Parcelforce Worldwide
DPD
EMS
Other reputable international logistics carriers
We reserve the right to select or change logistics companies based on actual circumstances without prior notice.
V. Estimated Delivery Time
Estimated delivery time is for reference only. Actual delivery time may vary due to destination country, customs clearance, weather, holidays, or other force majeure factors.
General reference delivery times are as follows:
United Kingdom: 1–3 business days
Europe: 3–7 business days
USA & Canada: 5–10 business days
Australia and other international regions: 7–15 business days
The above times do not include order processing time.
VI. Shipping Costs
Shipping costs will be automatically calculated at checkout based on order weight, product dimensions, delivery address, and selected shipping method, and will be displayed to you before payment.
If the website offers free shipping, the terms and conditions on the promotion page shall prevail.
VII. Customs Duties and Import Taxes
International orders may be subject to import duties, value-added tax (VAT), consumption tax, or other customs clearance fees.
Unless otherwise expressly stated on the website, all such fees are borne by the recipient. GLOBAL HYDRAULICS LIMITED is not responsible for paying any import taxes or fees incurred in the destination country or region.
VIII. Logistics Tracking
After the order is shipped, we will send a logistics confirmation and tracking number (if applicable) via email.
Customers can track the package’s shipping status in real time using the tracking number.
IX. Transportation Risks
If goods are lost, visibly damaged, or otherwise damaged during transportation, please contact us as soon as possible after receiving the goods, providing the order number, logistics information, and relevant photos so that we can assist in handling the situation.
If delivery fails, is returned, or is delayed due to incorrect or incomplete delivery address or contact information provided by the customer, the customer shall bear all related responsibilities and additional costs.
- Force Majeure
GLOBAL HYDRAULICS LIMITED shall not be liable for any delays in transportation caused by natural disasters, war, epidemics, customs inspections, government policy adjustments, logistics disruptions, severe weather, or other force majeure events. However, we will actively assist customers in tracking orders and providing the latest logistics information.